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February 2006 to Present JamTech Solutions(London) Applications Designer
After being approached by various small companies and home workers, I started this company which offers IT solutions to small businesses. I have supplied various websites and Microsoft Office integration to my growing client base. Services offered include:
•Database Design & Programming •Office Data integration •Advice on Hardware & Software purchasing •Setting up Web & Email Services •Remote Access Services
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July 1991 to December 2005
Turnaround Publisher Services Ltd.(London) IT Manager(Director)(July 1996 to December 2005)
Maintenance of a 25+user network and responsibility for:
•Data generation from a PROGRESS Database via SQL & RESULTS •Design and coding web pages •Designing new corporate templates in Microsoft Word with VBA •Excel Spreadsheet Design & Programming
•Assessing, advising and implementing the introduction of new Hardware and Software
•Database Management •Training Staff on Turnaround’s bespoke applications •Liaising with clients and suppliers
•Assessment, selection of and liaison with outside IT services suppliers
Achievements:
•Design&coding of the purchase order system using Excel with an Access Database •Introduction of internal networked services for data sharing, messaging •Design & coding of a CRM system
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Customer Services Manager(July 1991 to July 1996)
In 1991 Turnaround was a very small CO-OP with 2 PCs. As the customer services manager, I was in charge of a team of 3 and responsible for all aspects of customer service related work. Due to my IT expertise, I was also given responsibility for:
•Software & Hardware Troubleshooting/Maintenance •Letterhead & Business Form design •Purchasing office equipment •Software Training •Recruitment of Customer Services staff
In 1992/3, with 4 PCs, I suggested the introduction of a network to improve the company’s working processes. This allowed Turnaround to centralise its information which had began to be duplicated by each user. |
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May 1987 to January 1991
Kosmos Book Distributors(London) Computer Operator
I was part of a team of 3 who were responsible for order processing. My duties included:
•Data Management
Having demonstrated my knowledge of MSDOS, I was also responsible for:
•MSDOS Programming
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